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Privacy Policy

At Magellan Jets LLC, DBA Stellar Mobility (“we,” “us,” or “our”), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our services, visit our website, or interact with us, in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

By using our services or accessing our website, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We collect personal information to provide our services and enhance your experience with Magellan Jets LLC, DBA Stellar Mobility. The types of information we collect include:

  • Personal Identifiers: Name, email address, mailing address, phone number, and identification details (such as driver’s license or passport).
  • Travel Information: Booking details, travel history, flight preferences, and special requests.
  • Financial Information: Credit card details, billing information, and payment history.
  • Communications Data: Information collected from your inquiries, feedback, or when you communicate with us through customer service, email, or SMS.
  • Online Information: Data collected through cookies and similar technologies, including IP addresses, browser types, and interaction data from our website and mobile applications.
  • How We Use Your Information

Magellan Jets LLC, DBA Stellar Mobility uses your personal information for the following purposes:

  • Service Delivery: To manage bookings, provide travel services, and fulfill your specific requests.
  • Customer Support: To respond to your inquiries, provide assistance, and ensure you receive personalized service.
  • Marketing and Communications: With your consent, we may send you promotional communications, special offers, or newsletters. You can opt-out of these communications at any time.
  • Legal Compliance: To comply with applicable laws and regulations, and respond to lawful requests from authorities.
  • Security: To detect and prevent fraud, protect our business operations, and safeguard your personal information.
  • Sharing Your Information

Magellan Jets LLC, DBA Stellar Mobility does not sell your personal information. However, we may share your data with trusted third parties for the following reasons:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT services, and marketing partners. These providers are bound by confidentiality agreements and are prohibited from using your data for other purposes.
  • Legal Requirements: We may disclose your information when required to do so by law, in response to legal proceedings, or to comply with regulatory obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
  • With Your Consent: We may share your data for other purposes with your explicit consent.
  • SMS Terms and Conditions

If you opt-in to receive SMS notifications or alerts from Magellan Jets LLC, DBA Stellar Mobility, the following terms apply:

  • Message Frequency: You may receive text messages related to bookings, promotions, or updates on our services. The frequency of messages may vary. Your number will not be shared, sold, or used in any capacity with third-parties and/or marketing affiliates. 
  • Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Please check with your carrier for details.
  • Help: For assistance with SMS, you can contact our customer service team, or reply “HELP” to any message.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

  • Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You have the right to request correction of inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal data, subject to legal and regulatory obligations.
  • Opt-Out of Sale: While we do not sell personal data, if you are a California resident, you have the right to opt-out of the sale of your personal information as defined under the CCPA.
  • Data Portability: You can request a copy of your personal data in a structured, machine-readable format to transfer to another service provider.
  • Non-Discrimination: Magellan Jets LLC, DBA Stellar Mobility will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us using the information provided below.

  • CCPA Privacy Notice (California Consumer Privacy Act)

California law permits residents to receive: (1) a listing of categories of personal information Magellan Jets LLC, DBA Stellar Mobility has collected about them, (2) the identity of any third parties to whom Magellan Jets LLC, DBA Stellar Mobility has disclosed personal information for a business purpose or sold personal information within the previous calendar year, and (3) the categories of personal information disclosed or sold to those third parties. California law requires us to request certain personal information to verify your identity prior to these disclosures and prohibits discrimination based on your exercise of these rights. You can submit a request for disclosure by contacting us at the address below. The use of personal data is allowed for purposes identified at the time of collection only. Magellan Jets LLC, DBA Stellar Mobility requires explicit consent to use personal data for a new purpose. Please note that Magellan Jets LLC, DBA Stellar Mobility does not sell personal information to third parties or disclose personal information to third parties for the third parties’ direct marketing.

If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at privacy@magellanjets.com or write to us at the address listed below. Indicate in your letter that you are a California resident making a CCPA/“Shine the Light” inquiry.

Magellan Jets LLC, DBA Stellar Mobility Corporate Center 
1200 Crown Colony Drive 
Suite 600 
Quincy, MA 02169

privacy@magellanjets.com

  • Cookies and Tracking Technologies

Magellan Jets LLC, DBA Stellar Mobility uses cookies and similar technologies to collect information about your online activities and preferences. Cookies are small text files placed on your device that help us improve our services and personalize your experience.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the functioning of our website.
  • Analytics Cookies: Help us analyze website traffic and understand user behavior.
  • Functional Cookies: Enhance your experience by remembering your preferences, such as login information.
  • Advertising Cookies: Deliver targeted ads based on your browsing history and preferences.

You can manage or disable cookies through your browser settings. However, disabling cookies may limit some features of our website.

  • Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include encryption, secure servers, and access controls. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee absolute security.

  • Data Retention

Magellan Jets LLC, DBA Stellar Mobility retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When no longer needed, we will securely delete or anonymize your data.

  1. Children’s Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or regulatory requirements. Any updates will be posted on our website with the revised “Effective Date.” We encourage you to review this policy regularly.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Magellan Jets LLC, DBA Stellar Mobility
privacy@magellanjets.com
1-877-550-5387 (JETS)
1200 Crown Colony Dr, Suite 600 Quincy, MA, 02169

Effective Date: 12/01/2024

This Privacy Policy is designed to provide clarity on how Magellan Jets LLC, DBA Stellar Mobility collects, uses, and protects your personal information. We are committed to maintaining transparency and ensuring that your privacy is respected throughout your interaction with our services.